1. YOUR BOOKING
After making a reservation with us, the party leader must complete our booking form and sign on behalf of all members of the party that these booking conditions together with our general information have been read and accepted. The accommodation is booked solely for the use of the guests named on the booking form. Due to State fire regulations in Florida, the maximum occupancy as advised by us must not be exceeded.

To confirm your booking, we will require a refundable deposit of £100 per week booked within 7 days of our verbal confirmation of your arrangements. Your booking is confirmed once we have received your deposit and booking form, and the confirmation has been issued by us.


2. PAYING THE BALANCE
The balance of your rental cost is payable 8 weeks prior to your arrival in Florida. Where payment in full has not been made by this date, we reserve the right to cancel the booking and cancellation charges as detailed to follow, will apply. If you book within 6 weeks, we will require full payment at the time of booking.


3. PRICE GUARANTEE
All prices are subject to change without notice. Rentals paid for IN FULL at the time of booking will not be subject to any increase or surcharge.


4. WHAT'S INCLUDED
You have use of the property including all utilities except pool heating, for which a supplement is payable.

Your holiday home is cleaned and prepared for your arrival.
Your holiday home is available from 4.00PM local time on the day of your arrival. We ask that you vacate the property by 11.00AM on the day of your departure,


5. SECURITY DEPOSITS
We understand that accidents do happen, but we do ask that you inform the local Management Agent, “Florida Spirit” of any defects or breakages as soon as possible and pay for the repair or replacement so that neither you nor the following guests are inconvenienced.
The deposit will be returned within 21 days of the end of the rental period, subject to inspection by the management company, less any deductions to cover the cost of replacement or repair. Costs in excess of this amount will be invoiced and payable in full immediately.


6. CHANGING YOUR BOOKING
If you want to change your booking charges maybe payable to cover any administration costs.

7. CANCELLATION
Your deposit will be returned if you cancel within 28 days of booking. Once you pay the balance it will not be refundable, unless we are successful in re-letting the villa.


8. LIABILITY
We accept no liability whatsoever for any injury or loss sustained by guests or any other visitors to the home or swimming pool, or for any loss or damage howsoever caused to any property brought to the premises.


9. IN CASE OF COMPLAINT
While it is unlikely that you should have a complaint about any of the holiday home, occasionally things do go wrong.

If you have a problem during your stay, you must inform Florida Spirit immediately who will endeavour to rectify the matter. We will not accept liability for any dissatisfaction or other complaint not reported to the local managing agent during your stay.


10. INSURANCE
It is vital that you have adequate comprehensive insurance cover for you and all members of your party. Check that any policies you are considering do in fact cover you for rented accommodation booked independently of travel arrangements.
No responsibility is accepted for any death, illness or loss or damage to property and/or motor vehicles howsoever caused.


11. DEPARTURE DOCUMENTATION
Approximately 7 days before arrival, we will send you details, giving directions to your holiday home and codes for entry to The Abbey and Villa.
Where keys are provided in a 'lock box' facility you will be given a security code. The security code will be needed in order to allow you to access the security box, which holds the keys to your villa . The security box is easy to access and can be found at the entrance to the property. Please remember to take these details with you.

12. COMMUNITY CENTRE.                                                                                                                                                  If you wish to make use of the exclusive community centre facilities you will need to contact Florida Spirit on the number below to arrange collection of the key & pay a $40 key deposit. If the key is lost you will lose your deposit. 

13. POOL HEATING.                                                                                                                                                        The pool heating is set to try to keep the water temperature at 80 degrees farenheit. To keep it warm please ensure that the pool cover is put on at night or when not in use. During unusually cold spells the temparature of the pool will be cooler even with the heating on. This is not a fault.


Your property Management Company is
Florida Spirit Property Services Inc.
8281 Champions Gate Blvd.
Champions Gate, Florida 33896

You can contact them on line at This e-mail address is being protected from spambots. You need JavaScript enabled to view it
web. www.floridaspirit.com


You will find the staff there very friendly
and only to happy to help with any problems you may have:


TEL: 1-407-396-4441
1-866-357-7474

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